Jobitra Support Center

Jobitra Spacial Invite is a premium platform for creating interactive, high-resolution digital wedding invitations and wedding websites with RSVP tracking, music, and luxury themes.

You can register for an account using your email address on our registration page. Once registered, you can immediately start exploring templates.

Yes, we offer a Free Tier that allows you to create basic invitations to test our platform features.

Yes, you can update your username in the Account Profile section of your dashboard.

If you are logged in, you can change it in the Security tab of your profile. If you forgot it, use the "Forgot Password" link on the login page.

Yes, your invitations are only accessible via the unique link generated for you. We do not index private invitations in search engines.

To delete your account and all associated data, please contact our support team via Telegram or Email.

Our platform supports English, Marathi, Hindi, and several other regional languages for invitation content.

Depending on your plan, links stay active for a minimum of 1 year, and up to a lifetime for premium plans.

We specialize in digital invitations. However, our Invite Cards are high-resolution and can be printed at any professional print shop.

In the invitation editor, go to the "Music" section and upload an MP3 file or select from our library.

Yes, you can switch templates at any time from the "Design" tab, but some custom content may need realignment.

Simply paste the Google Maps Share Link in the Venue section of the editor, and it will automatically generate a navigation button.

It is a premium interaction where guests must "scratch" a digital overlay to reveal the wedding date or a special message.

Yes, our premium templates support photo galleries where you can upload up to 20 high-quality images.

The countdown timer is automatically generated based on the wedding date you set in the event details.

Yes, our editor allows you to add multiple event sections, each with its own time, venue, and map link.

Absolutely! All our websites are "mobile-first" and look stunning on smartphones, tablets, and desktops.

Yes, you can toggle the RSVP form visibility in the "Settings" tab of the editor.

Premium users can choose from over 20+ luxury font pairings in the Typography settings.

Custom domain mapping (e.g., www.rahulwedspriya.com) is available for our Platinum plan users.

Paste the YouTube video ID or URL in the "Video" section to embed it directly in your invitation.

Yes, there is a dedicated "Gifts/Registry" section where you can add bank details, UPI IDs, or store links.

We recommend MP3 files under 5MB to ensure fast loading times for your guests.

Click the "Preview" button in the editor top bar to see how it looks live before saving.

Log in to your dashboard and go to the "Guests" or "RSVP Tracking" page to see a full list of responses.

Yes, premium users can export the guest list as an Excel or CSV file for printing or planning.

No, guests can RSVP directly on your invitation without creating any account.

Yes, you can enable RSVP email notifications in your account settings.

You can add a "Number of Guests" field in the RSVP form settings in the editor.

Yes, as an admin, you can edit or delete guest responses directly from the "Guests" dashboard.

Yes, you can add custom questions like "Veg/Non-Veg" or "Allergies" to the RSVP form.

Our plans offer unlimited RSVPs. We don't charge per guest response.

Yes, there is an "Add Guest" button on the Guests page for manual entry.

You can customize the "Success Message" that appears after a guest submits their RSVP.

We accept UPI, Credit/Debit Cards, Net Banking, and popular Wallets via our secure payment gateway.

Yes, we use 256-bit SSL encryption and industry-leading payment processors to ensure your data is 100% safe.

Your subscription starts immediately after the payment is successfully processed.

Yes, you can upgrade from Premium to Platinum at any time by paying the difference.

Due to the digital nature of our products, we generally do not offer refunds once a plan is activated. Please use the Free Tier to test before buying.

No, we do not support auto-renewal. You will receive a notification when your plan is about to expire.

Yes, please contact our support team with your transaction ID and GST details to receive an invoice.

Your invitation links will become inactive. You can reactivate them by renewing your plan.

No, the price you see on our pricing page is all-inclusive for the duration of the plan.

Yes, wedding planners and agencies can contact us for special bulk pricing.

iOS requires a user interaction to start audio. Guests need to click anywhere on the screen or the "Play" button to start the music.

WhatsApp caches preview images. Try using a "URL Debugger" or wait a few minutes after saving your changes.

Ensure the photo is in JPG or PNG format and under 5MB. If the issue persists, try resizing the image.

Check if the slug you entered matches the link you are sharing. Also, ensure your subscription is still active.

Make sure you are using the "Share" link from Google Maps, not the URL from your browser's address bar.

Please contact our support via Telegram with a screenshot of the issue for the fastest resolution.

This usually happens due to a slow internet connection. Ask the guest to refresh the page and try again.

You can find all your created invitations and their links in your dashboard under "My Invitations".

Ensure you are using a modern browser (Chrome, Safari, Edge). Older browsers may not support interactive canvas features.

Some browsers render fonts and spacing slightly differently. We test our templates across 50+ device sizes to ensure maximum compatibility.