Privacy Policy

1. Information We Collect

At Jobitra Digital Invites & CRM, we collect certain information to provide, improve, and secure our services.

a) Information You Provide Directly

We may collect your full name, email address, phone number, profile photo (optional), event details, guest information, referral codes, and any messages submitted through our Help & Support section.

b) Information Collected Automatically

We automatically collect device information, operating system details, unique device identifiers, app usage statistics, IP address, crash reports, log files, and push notification tokens to improve the performance and security of our platform.

c) Information from Third Parties

If you sign in using Google Sign-In, we receive your name, email address, and profile picture according to your Google account permissions.

For purchases and subscription payments made through the Android application, payments are securely processed by Google Play Billing. We do not collect or store your credit card, debit card, UPI, or other payment method details. We only receive limited transaction information, such as your purchase status, subscription status, order identifier, and payment confirmation, as provided by Google to enable and manage your subscription.

Meta (Facebook & Instagram) Integrations: If you connect your Facebook Page or Instagram Business account to Jobitra CRM for Meta Lead Ads integration, we receive authorized metadata including your connected Page names, Lead Ad Instant Forms, ad campaign attribution names, and lead submissions (e.g., lead name, phone number, email address, and custom form answers) via Meta Graph API and Webhooks in accordance with the permissions you grant.

d) Information You Share

When creating invitations or managing CRM contacts, you may voluntarily share event information, photos, videos, guest lists, and RSVP responses through your invitation links and client records.

2. How We Use Your Information

We use your information to create and manage your account, generate digital invitations, process subscription payments, deliver push notifications, synchronize and organize leads captured from your Meta Lead Ads campaigns into your CRM pipeline, provide customer support, improve our services, analyze usage trends, prevent fraud, maintain platform security, and comply with applicable legal requirements.

3. Sharing of Information

We do not sell your personal information. Your data may only be shared with trusted service providers such as Firebase, OneSignal, Google Play services, and Meta Platforms, Inc. (Graph API) where necessary to provide and improve our platform. Subscription payments are processed securely through Google Play Billing, and payment information is handled by Google in accordance with its Privacy Policy. Invitation details become accessible only to individuals with whom you choose to share your invitation link. We may also disclose information when required by law or during business transfers such as mergers or acquisitions.

4. Data Security

We implement industry-standard security practices including AES-256 and SSL/TLS encryption, secure token vaults, restricted employee access, and technical safeguards to protect your information. While we continuously work to secure your data, no online transmission method can be guaranteed to be completely secure.

5. Data Retention & Account Deletion

We retain your personal information only for as long as necessary to provide our services, maintain your account, fulfill legal obligations, resolve disputes, and enforce our agreements.

You can permanently delete your account at any time using the Delete Account option available within the Jobitra app under your account settings. Once your deletion request is confirmed, your personal information and associated account data will be permanently removed from our active systems within 30 days, unless we are required to retain certain information for legal, security, fraud prevention, or regulatory purposes.

If you experience any issues while deleting your account through the app, you may contact us at support@jobitra.com for assistance.

6. Facebook & Instagram (Meta) User Data Deletion Instructions

Jobitra CRM respects user privacy and complies with Meta Platform Terms regarding user data deletion. If you have connected your Facebook/Instagram account to Jobitra and wish to remove your data, you can do so through either of the following methods:

1. Remove App Permissions in Facebook:
   • Log into your Facebook account and go to Settings & Privacy > Settings > Apps and Websites.
   • Locate Jobitra CRM (or your connected app name) in the list.
   • Click Remove to revoke all access and disconnect your Facebook Pages and Instagram accounts.
2. Request Complete Server Data Deletion:
   • To delete all synchronized lead records, encrypted page tokens, and associated Meta metadata from Jobitra CRM servers, send an email to support@jobitra.com with the subject line "Meta Data Deletion Request".
   • Include your registered Jobitra business email and your connected Facebook Page ID/Name.
   • Upon verification, your stored Meta access tokens, webhook subscriptions, and synced data will be permanently purged from our databases within 30 days.

7. Children's Privacy

Jobitra is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly upon notification.

8. Third-Party Services

Our platform integrates with trusted third-party services including Google Sign-In, Google Play Billing, Firebase, OneSignal, and Meta Platforms, Inc. (Facebook Login & Lead Ads API). These services operate under their own privacy policies and terms of service.

9. Your Rights

You have the right to access, update, or delete your personal information, request correction of inaccurate data, withdraw consent where applicable, disable push notifications through your device settings, revoke Google Sign-In permissions from your Google Account settings, and revoke Meta permissions from your Facebook Account settings. Requests may be submitted by emailing support@jobitra.com.

10. Cookies & Tracking Technologies

Our application may use cookies and similar technologies within embedded web views for authentication, session management, analytics, and improving user experience. You may manage cookie preferences through your browser or device settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated versions will be published within the application or on our website. Continued use of Jobitra after updates indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or data deletion, please contact us.

Jobitra.com
Email: support@jobitra.com
Website: https://jobitra.com
Location: India